Click Save at the bottom of this screen then close the menu by clicking the x in the top right corner. We recommend also checking Keep a copy of forwarded messages as an archive. Click Enable forwarding and paste in your Help Scout email address. If you're not able to log in there, check with your email administrator to find out the address for your OWA login page.Ĭlick on the gear icon in the upper right-hand corner, then View all Outlook settings at the bottom of that menu.Ĭhoose Mail, then Forwarding. Log in to your Microsoft 365 Outlook Web Access as your custom email address. This article will walk you through forwarding email from Outlook Web Access on Microsoft 365 (formerly known as Office 365), also known as OWA, to your Help Scout Mailbox.įirst things first: Make sure you have followed the first steps in Connect Your Custom Address and you have your Help Scout Mailbox Address ready. Forward From Microsoft 365 Outlook Web Access (OWA)
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